Pk 399 Terms & Conditions — Read Before Use

01Introduction & Applicability

Pk 399 is a trusted online gaming and Sports Betting platform in Bangladesh. These terms and conditions apply to all members using the pk 399 website and mobile application. By opening an account, logging in, or using any service on pk 399, you are considered to have read and accepted these terms in full.

These terms and conditions constitute a legally binding agreement between the pk 399 platform and its members. If you do not agree to these terms, please refrain from using any pk 399 services.

Pk 399 reserves the right to update these terms and conditions at any time. Continued use of the platform following any changes will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

02Eligibility & Registration

The following requirements must be met to open an account with pk 399:

• You must be at least 18 years of age.
• You must register using accurate and truthful information.
• You must have an active mobile number and a valid form of identification.
• You must be a resident of a region where pk 399 provides its services.
• Re-registration is not permitted if a previous pk 399 account has been cancelled or suspended.

If the information provided during registration is found to be false or incomplete, pk 399 reserves the right to close the account and forfeit the balance at any time. pk 399 may also request additional documents for identity verification at any stage of the registration process.

03Account Management

Each person may hold only one account at pk 399. Creating multiple accounts from the same device, IP address, or mobile number is strictly prohibited. Any violation of this rule will result in permanent closure of all associated accounts and forfeiture of all balances.

Account Security

• Always keep your password confidential and never share it with anyone.
• Always log out when using another person's device.
• If you notice any suspicious activity, report it to pk 399 support immediately.
• It is recommended to keep two-factor authentication enabled.

You are responsible for all activity that occurs on your account. pk 399 will not be liable for losses resulting from unauthorized access, unless it is proven that the loss was caused by pk 399's own fault.

Account Verification (KYC)

Pk 399 may initiate a KYC (Know Your Customer) verification process at any time. You may be required to submit a national ID, passport, or other documents. Withdrawal access may be temporarily suspended until KYC is complete.

04Deposit & Payment

Pk 399 currently supports deposits via various mobile banking methods, including bKash, Nagad, and Rocket. Minimum and maximum deposit limits may change from time to time and will be displayed on the platform.

• Deposits must be made only from a payment method registered in your own name.
• Payments from third-party accounts or under someone else's name are not accepted.
• Deposits are usually credited to your account within a few minutes.
• If a deposit is delayed for any reason, please notify the support team.
• Pk 399 may suspend transactions in cases of money laundering or suspicious activity.

05Bonuses & Promotions

Pk 399 regularly offers a variety of bonuses and promotional offers — including welcome bonuses, deposit bonuses, reload bonuses, and referral rewards. Each bonus offer has its own terms and conditions, which must be read before acceptance.

General Bonus Rules

• A specified wagering requirement must be met before a bonus can be withdrawn.
• The wagering multiplier on bets placed with a bonus will vary depending on the offer.
• The same bonus cannot be claimed more than once.
• If bonus abuse is suspected, pk 399 may cancel the bonus.
• Bonuses will be automatically cancelled upon expiry.

Pk 399 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. In the event of any bonus-related dispute, pk 399's decision will be considered final.

06Betting Rules

The following rules must be followed when placing bets on pk 399. Playing by the rules ensures a better experience and helps avoid any disputes.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets placed on an event after its outcome has been determined will not be accepted.
• Odds on live betting may change at any time.
• If incorrect odds are displayed due to a technical error, pk 399 reserves the right to void the affected bet.
• Any bet found to involve match fixing or any form of manipulation will be voided.

Pk 399 may impose betting restrictions on specific events, markets, or regions at any time. Accounts flagged for unusual or suspicious betting patterns may be subject to review.

07Withdrawal Policy

The following conditions apply to withdrawing winnings from pk 399. We always strive to ensure a fast and secure withdrawal process.

• Withdrawals can only be made to a mobile banking number registered in your own name.
• The minimum withdrawal limit is displayed on the platform and may change from time to time.
• Withdrawals are generally processed within 15 minutes to 24 hours.
• Large withdrawals may be delayed if KYC verification has not been completed.
• To withdraw earnings from a bonus, the applicable wagering conditions must be fulfilled.

Pk 399 may temporarily hold suspicious withdrawal requests pending investigation. Once verified as legitimate, the withdrawal will be processed.

08Prohibited Activities

The following activities are strictly prohibited on the pk 399 platform. Violations will result in permanent account closure and may lead to legal action.

• Creating multiple accounts or using another person's account.
• Attempting to abuse bonuses or manipulate the bonus system.
• Attempting to launder money or funnel illegal funds through pk 399.
• Attempting to hack, deploy malware, or exploit the platform through any technical means.
• Betting using match fixing or insider information.
• Attempting to damage the reputation or brand of pk 399.
• Harassing or defrauding other members.

09Privacy & Data Protection

Pk 399 takes the protection of your personal information very seriously. Any details provided during registration will be used solely for service delivery and identity verification.

• Your information will never be sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• All data is secured with SSL encryption.
• For detailed information, visit our Privacy Policy Read.

Pk 399 uses cookies and analytics tools to improve platform performance. By continuing to use the platform, you are considered to have consented to this cookie policy.

10Responsible Gaming

Pk 399 believes that gaming is entertainment — not a guaranteed source of income. We encourage all members to play responsibly.

• Set a budget for betting and stick to it.
• Daily or weekly betting limits can be set in account settings.
• If needed, you can temporarily suspend your account using the self-exclusion option.
• If you experience any gaming-related issues, please contact our support team.

For more details, visit our Responsible Play Visit the page. pk 399 always puts your well-being and peace of mind above the gaming experience.

11Account Closure & Suspension

Pk 399 may suspend or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• If registration with false information is proven.
• If identified as a minor.
• If the account has been inactive for an extended period.
• If directed by a legal or regulatory authority.

Members may also contact the support team at any time to request account closure. You will be given the opportunity to withdraw any valid balance before the account is closed, though this may not apply in cases of rule violations.

12Changes to Terms & Legal Matters

Pk 399 reserves the right to modify these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via notification or email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

For any disputes or uncertainties regarding these terms and conditions, please contact pk 399's customer support team first. We believe most issues can be resolved through direct communication.

As a responsible gaming platform, pk 399 is committed to providing fair and transparent services at all times. Our goal is to make every member's experience safe, enjoyable, and trustworthy.